BOTSWANA TOURISM ORGANISATION: SUBSIDIARY LEGISLATION
INDEX TO SUBSIDIARY LEGISLATION
Botswana Tourism Organisation Regulations
BOTSWANA TOURISM ORGANISATION REGULATIONS
(section 36)
(14th May, 2010)
ARRANGEMENT OF REGULATIONS
REGULATION
1. Citation
2. Form of application for grading
3. Issue of grading certificate plaque
4. Conditions of grading certificate
5. Application for renewal of grading certificate
6. Application for amendment of grade
SCHEDULE I
SCHEDULE II
SCHEDULE III
S.I. 47, 2010,
S.I. 87, 2015.
These Regulations may be cited as the Botswana Tourism Organisation Regulations.
2. Form of application for grading
An application made under section 26 of the Act, for a grade, shall be in the forms set out in Part A of Schedule I.
3. Issue of grading certificate plaque
(1) Botswana Tourism shall grade the tourist enterprise in accordance with the grades specified in Part A of Schedule II.
(2) Where a tourist enterprise meets the terms and conditions of section 27 of the Act, Botswana Tourism shall, on payment of the fees set out in Schedule III, issue a grading certificate set out in Part B of Schedule II.
(3) Botswana Tourism shall issue a plaque depicting the name of the tourist enterprise and the grade assigned to it under subregulation (2).
4. Conditions of grading certificate
(1) A tourist enterprise shall operate in accordance with the terms and conditions stipulated in the grading certificate issued under regulation 3.
(2) A grading certificate shall be granted to a tourist enterprise licensed under the Tourism Act (Cap. 42:09).
5. Application for renewal of grading certificate
(1) An application under section 28(2) of the Act, for renewal of a grading certificate, shall be in the form set out in Part B of Schedule I.
(2) On an application for renewal under this regulation, the applicant shall pay the grading fees set out in Schedule III.
6. Application for amendment of grade
(1) An application under section 29(1) of the Act, for amendment of a grade, shall be in the form set out in Part C of Schedule I.
(2) On an application for amendment under this regulation, the applicant shall pay a non-refundable fee of P1 000.
SCHEDULE I
PART A
APPLICATION FOR GRADE
(reg. 2)
BOTSWANA TOURISM
Plot 50676, Fairgrounds Office Park,
Block B, Ground Floor
Private Bag 275, Gaborone
Tel: 3913111 Fax: 3959220
Please complete and return to the Quality Assurance Manager at the above address.
For purposes of section 26 of the Botswana Tourism Organisation Act, (Cap.42:10), we hereby apply for the grading of our establishment. We will abide by the terms, conditions and requirements of the Botswana Standard Hotel and Related Establishments Grading Requirements.
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1. Details of the Applicant |
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Name of Applicant: …………………………………………………………………………………………………… |
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(Surname and initials of a person authorised to make declarations on behalf of the establishment) |
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Applicant’s Designation: ……………………………………………………………………………………………. |
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Registered Name of the Establishment: ……………………………………………………………………….. |
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Trade Name: …………………………………………………………………………………………………………. |
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Postal Address of the Establishment: ………………………………………………………………………….. |
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………………………………………………………………………………………………………………………….. |
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Physical Address of the Establishment: ………………………………………………………………………. |
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………………………………………………………………………………………………………………………….. |
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Telephone: ……………………………………………… Fax: …………………………………………………… |
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Email: ………………………………………………………………………………………………………………… |
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Website Address: …………………………………………………………………………………………………. |
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2. Details of the Establishment |
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Type of Establishment: …………………………………………………………………………………………… |
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(Hotel/Guesthouse/Game Lodge and camps/Self-Catering/ camping site/caravan park/cultural village/mobile safaris/other specify) |
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Current Tourism Enterprise Licence No: ……………………………………………………………………….. |
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Total number of employees: ………………………………………………………………………………………. |
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Total number of bedrooms (where applicable) ………………………………………………………………… |
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Total number of beds (where applicable) ………………………………………………………………………. |
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3. Category of accommodation facility: |
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Tick where applicable |
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Fully Serviced Hotel: A commercial undertaking that provides accommodation, meals and multi-purpose public facilities and is open to the general public. (A hotel normally comprises of more than ten rooms). |
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Selected Service Hotel: an accommodation establishment that provides breakfast, multi-purpose public facilities and selected personal services. |
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Domestic Guest House: An accommodation establishment operating from a private or property that provide breakfast, has an option with regard to the provision of lunch and dinner and of which the public areas can be shared by the host and the guests. |
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Commercial Guest House: An accommodation establishment operating from a private or purpose built property that provide breakfast and has public areas which are normally reserved for the use of resident guests. (A guesthouse normally comprises of less than ten rooms). |
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Game Lodge and Camps: An accommodation facility which primarily utilises outdoor activities to sell inclusive packages for guests to visit natural or historical locations. The accommodation facilities are usually for the exclusive use of resident guests. |
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Self Catering: An accommodation establishment that provide the facilities and equipment necessary for guests to prepare their own meals. |
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Camping and Caravan Park: An open space where guests or proprietors may provide tents or caravans. There must be provision for an ablution block and a fireplace. |
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Cultural Village: An accommodation establishment that is built in a local, traditional style serving largely traditional meals and generally providing a cultural experience for guests through local guides. |
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Other (please specify): |
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4. What grade are you applying for? |
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Tick |
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ONE STAR |
Fair to good (acceptable/modest)quality in the overall standard of furnishings, service and guest care. Clean, comfortable and functional accommodation. |
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TWO STAR |
Good quality in the overall standard of furnishings, service and guest care. |
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THREE STAR |
Very good quality in the overall standard of furnishings, service and guest care. |
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FOUR STAR |
Superior (excellent) comfort and quality with a high standard of furnishings, service and guest care. |
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FIVE STAR |
Exceptional quality and luxurious accommodation (matching best international standards). Highest standard of furnishings, flawless service and meticulous guest care. |
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We undertake to pay the prescribed fees and to abide by the terms and conditions of the grading system. |
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……………………………… |
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Signature of applicant |
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Date: …………………………/…………………………../………………………………. |
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year/month/day |
PART B
APPLICATION FOR RENEWAL OF GRADING CERTIFICATE
(reg. 5(1))
BOTSWANA TOURISM
Plot 50676, Fairgrounds Office Park,
Block B, Ground Floor
Private Bag 275, Gaborone
Tel: 3913111 Fax: 3959220
Please complete and return to the Quality Assurance Manager at the above address.
For purposes of section 28(2) of the Botswana Tourism Organisation Act (Cap.42:10), we hereby apply for the renewal of the grading certificate issued to our establishment. We will abide by the terms, conditions and requirements of the Botswana Standard Hotel and Related Establishments Grading Requirements.
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1. Details of the Applicant |
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Name of Applicant: ………………………………………………………………………………………………… |
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(Surname and initials of a person authorised to make declarations on behalf of the establishment) |
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Applicant’s Designation: ………………………………………………………………………………………….. |
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Registered Name of the Establishment: ………………………………………………………………………. |
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Trade Name: …………………………………………………………………………………………………………. |
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Postal Address of the Establishment: …………………………………………………………………………. |
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Physical Address of the Establishment: ………………………………………………………………………. |
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………………………………………………………………………………………………………………………….. |
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Telephone: ………………………….. Fax: …………………………… Email: ………………………………… |
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Website Address: …………………………………………………………………………………………………… |
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2. Details of the Establishment |
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Type of Establishment: …………………………………………………………………………………………….. |
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(Hotel/Guesthouse/Game Lodge and camps/Self-Catering/ camping site/caravan park/cultural village/mobile safaris/other specify) |
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Current Tourism Enterprise Licence No ………………………………………………………………………… |
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Expiry Date of the Current Grading Certificate: ………………………………………………………………. |
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Total number of employees: ……………………………………………………………………………………… |
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Total number of bedrooms (where applicable) ……………………………………………………………….. |
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Total number of beds (where applicable) ……………………………………………………………………… |
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3. Category of accommodation facility: |
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|
Tick where applicable |
|
|
Fully Serviced Hotel: A commercial undertaking that provides accommodation, meals and multi-purpose public facilities and is open to the general public. (A hotel normally comprises of more than ten rooms). |
|
|
Selected Service Hotel: an accommodation establishment that provides breakfast, multi-purpose public facilities and selected personal services. |
|
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Domestic Guest House: An accommodation establishment operating from a private or property that provide breakfast, has an option with regard to the provision of lunch and dinner and of which the public areas can be shared by the host and the guests. |
|
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Commercial Guest House: An accommodation establishment operating from a private or purpose built property that provide breakfast and has public areas which are normally reserved for the use of resident guests. (A guesthouse normally comprises of less than ten rooms). |
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Game Lodge and Camps: An accommodation facility which primarily utilises outdoor activities to sell inclusive packages for guests to visit natural or historical locations. The accommodation facilities are usually for the exclusive use of resident guests. |
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Self Catering: An accommodation establishment that provide the facilities and equipment necessary for guests to prepare their own meals. |
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Other (please specify): |
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4. What grade are you applying for? |
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(Tick where applicable) |
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Current |
Star grading applied for |
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ONE STAR |
Fair to good (acceptable/modest) quality in the overall standard of furnishings, service and guest care. Clean, comfortable and functional accommodation. |
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TWO STAR |
Good quality in the overall standard of furnishings, service and guest care. |
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THREE STAR |
Very good quality in the overall standard of furnishings, service and guest care. |
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FOUR STAR |
Superior (excellent) comfort and quality with a high standard of furnishings, service and guest care. |
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FIVE STAR |
Exceptional quality and luxurious accommodation (matching best international standards). Highest standard of furnishings, flawless service and meticulous guest care. |
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We undertake to pay the prescribed fees and to abide by the terms and conditions of the grading system. |
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………………………………………………… |
Date: ……………./………../……… |
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Signature of applicant |
year/month/day |
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………………………………………………… |
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Position in the company |
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PART C
APPLICATION FOR AMENDMENT OF GRADE
(reg. 6(1))
BOTSWANA TOURISM
Plot 50676, Fairgrounds Office Park,
Block B, Ground Floor
Private Bag 275, Gaborone
Tel: 3913111 Fax: 3959220
Please complete and return to the Quality Assurance Manager at the above address.
For purposes of section 29(1) of the Botswana Tourism Organisation Act, (Cap.42:10), we hereby apply for an amendment to the grading of our establishment. We will abide by the terms, conditions and requirements of the Botswana Standard Hotel and Related Establishments Grading Requirements.
|
1. Details of the Applicant |
|
Name of Applicant: …………………………………………………………………………………………………… |
|
(Surname and initials of a person authorised to make declarations on behalf of the establishment) |
|
Applicant’s Designation: …………………………………………………………………………………………….. |
|
Registered Name of the Establishment: ………………………………………………………………………… |
|
Trade Name: ………………………………………………………………………………………………………….. |
|
Postal Address of the Establishment: ………………………………………………………………………….. |
|
Physical Address of the Establishment: ……………………………………………………………………….. |
|
Telephone: …………………………………………………. Fax: …………………………………………………. |
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Email: …………………………………………………………………………………………………………………. |
|
Website Address: ………………………………………………………………………………………………….. |
|
2. Details of the Establishment |
|
Type of Establishment: …………………………………………………………………………………………… |
|
(Hotel/Guesthouse/Game Lodge and camps/Self-Catering/ camping/caravan park/cultural village/mobile safaris/other – specify) |
|
Current Tourism Enterprise Licence No ……………………………………………………………………… |
|
Expiry Date of the Current Grading Certificate: …………………………………………………………….. |
|
Total number of employees: …………………………………………………………………………………….. |
|
Total number of bedrooms (where applicable) ……………………………………………………………….. |
|
Total number of beds (where applicable) ……………………………………………………………………… |
|
3. Category of accommodation facility: |
|
|
|
Tick where applicable |
|
Fully Serviced Hotel: A commercial undertaking that provides accommodation, meals and multi-purpose public facilities and is open to the general public. (A hotel normally comprises of more than ten rooms). |
|
|
Selected Service Hotel: an accommodation establishment that provides breakfast, multi-purpose public facilities and selected personal services. |
|
|
Domestic Guest House: An accommodation establishment operating from a private or property that provide breakfast, has an option with regard to the provision of lunch and dinner and of which the public areas can be shared by the host and the guests. |
|
|
Commercial Guest House: An accommodation establishment operating from a private or purpose built property that provide breakfast and has public areas which are normally reserved for the use of resident guests. (A guesthouse normally comprises of less than ten rooms). |
|
|
Game Lodge and Camps: An accommodation facility which primarily utilises outdoor activities to sell inclusive packages for guests to visit natural or historical locations. The accommodation facilities are usually for the exclusive use of resident guests. |
|
|
Self Catering: An accommodation establishment that provide the facilities and equipment necessary for guests to prepare their own meals. |
|
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Other (please specify): |
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4. Reasons for re-grading: ……………………………………………………………………………………… |
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…………………………………………………………………………………………………………………………… |
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…………………………………………………………………………………………………………………………… |
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5. What grading are you applying for? |
|||
|
|
|
(Tick where applicable) |
|
|
|
|
Current |
Star grading applied for |
|
ONE STAR |
Fair to good (acceptable/modest) quality in the overall standard of furnishings, service and guest care. Clean, comfortable and functional accommodation. |
|
|
|
TWO STAR |
Good quality in the overall standard of furnishings, service and guest care. |
|
|
|
THREE STAR |
Very good quality in the overall standard of furnishings, service and guest care. |
|
|
|
FOUR STAR |
Superior (excellent) comfort and quality with a high standard of furnishings, service and guest care. |
|
|
|
FIVE STAR |
Exceptional quality and luxurious accommodation (matching best international standards). Highest standard of furnishings, flawless service and meticulous guest care. |
|
|
|
We undertake to pay the prescribed fees and to abide by the terms and conditions of the grading system. |
|||
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………………………………………………………… |
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Signature of applicant |
Date: ……………../…………./……. |
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year/month/day |
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………………………………………………………… |
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Position in the company |
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SCHEDULE II
PART A
GRADING OF TOURIST ENTERPRISES
(reg. 3(1))
Tourist enterprises licensed under the Tourism Act (Cap.42:09) shall be given the following grades—
(a) five-star
(b) four-star
(c) three-star
(d) two-star
(e) one-star
CLASSIFICATION AND GRADING
Tourist enterprises licensed under the Tourism Act (Cap.42:09) shall be classified and graded in accordance with the following Standards Specifications for Botswana—
(a) BOS 50 -1:2001 for a fully serviced hotel
(b) BOS 50 -2:2001 for a selected service hotel
(c) BOS 50 -3:2001 for a game lodge and camp
(d) BOS 50 -4:2001 for a domestic guesthouse
(e) BOS 50 -5:2001 for a commercial guesthouse; and
(f) BOS 50 -6:2001 for a self-catering establishment.
PART B
GRADING CERTIFICATE
(reg. 3(2))
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In terms of section 27 of the Botswana Tourism Organisation Act, (Cap.42:10), this is to certify that |
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……………………………………………………………………………………………………………………………. |
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…………………………………………………………………………………………………………………………… |
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has been graded and awarded, |
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………………………………………………………………………………………………………………………….. |
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…………………………………………………………………………………………………………………………. |
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on this …………………………….. day of …………………………………….., …………………………….. |
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valid until the end of …………………………………………………………………………………………….. |
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………………………………………. |
*conditions overleaf
(a) the certificate is only valid for the individual establishment that has been graded
(b) the certificate must be displayed in a conspicuous place within the facility
(c) change of classification of a graded facility shall require re-grading
(d) the certificate is valid for a period of two years. An application for renewal shall be made at least 30 days before the expiry of the current certificate.
SCHEDULE III
GRADING FEES
(regs. 3(2) and 5(2))
BOTSWANA TOURISM ORGANISATION ACT
(Cap. 42:10)
The grading fees required to be paid by a tourist enterprise licensed under the Tourism Act (Cap.42:09) shall be as follows—
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(a) Guesthouse (including Bed and Breakfast) |
P1 000 |
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(b) Apartment or self-catering |
P5 500 |
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(c) Selected service hotel |
P7 500 |
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(d) Fully serviced hotel |
P10 000 |
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(e) Game Lodge and camps |
P10 000 |
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(f) Other tourist enterprises |
P5 000 |